Open Positions

Leasing Consultant
Location: Type: Full Time
Job Description

Job Description: Leasing Consultant

Reports to:
 Property Manager / Assistant Manager (in the absence of the Property Manager) / Supervisor / Regional  


Compensation: Hourly; bonuses based on the Company’s leasing bonus structure.


Hours: Monday – Friday 9:00 a.m. to 6:00 p.m., unless Saturday’s are worked, a half day of four (4) hours will be work on day of the week between Wednesday’s and Tuesday’s, Saturday’s hours will be 12:00 p.m. to 4:00 p.m. 

The purpose of this job description is to communicate the responsibilities and duties associated with the position of Leasing Consultant. While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties may not be specifically addressed. 

Every person is expected to perform any reasonable task or request that is consistent with fulfilling company objectives. 

Review these duties, skills and physical requirements closely and that you understand that by signing the Job Description Acknowledgment, you are verifying that you can perform all the duties, have the skills and possess the physical abilities that are necessary to perform the job as described. 

Job Brief: The Leasing Consultant is the property's sales representative, whose primary duty is to greet prospects, professionally present the features and benefits of their assigned property and properly secure lease agreements from qualified persons. A Leasing Consultant is service oriented and strives to make current residents feel welcome and comfortable in their community. The Leasing Consultant will contact a person of authority should any situation warrant an action or decision not included in his or her duties and responsibilities. 


Attendance: Every job is important to the overall operation of our Company and your regular and punctual attendance is expected.  


Duties and Responsibilities:  

·      Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to apartments.

·      Must have complete knowledge of Fair Housing Compliance laws pertaining to apartments. 



·      Maintains a professional, yet friendly atmosphere in the leasing office and other areas where prospective residents and residents meet.

·      Inspect models and "market ready" vacancies daily to ensure cleanliness.

·      Answers incoming phone calls and handles accordingly whether it is a prospect call, irate resident, service request, etc. Transfer calls to Assistant Manager or Property Manager when appropriate.

·      Greets prospective residents, qualifies, determines needs and preferences, professionally presents community and specific apartments while providing features and benefits.

·      Maintains awareness of local market conditions and trends. Contributes ideas to the Property Manager for marketing property and for improving resident satisfaction.



·      Correctly completes all lease applications, assists with application verification, and notifies prospective residents of results. Type miscellaneous resident communications as needed.

·      Completes all lease paperwork including related addendums, accepts rents and deposits.

·      Completes guest information including any required forms or cards on all prospects, sends thank-you notes and performs follow-up.

·      Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.

·      Inventories office supplies on periodic basis. Reports needs to Property Manager.   

·      Organizes and files appropriate reports, leases, and paperwork.

·      Attends company meetings when requested.

·      Assists Property Manager and Assistant Manager in preparation of daily and weekly reports, resident communications, move-out inventory, market surveys, etc. 


General: Performs any additional duties assigned by Assistant Manager, Property Manager or Property Supervisor. 


Work Hours: 20-40 hours per week depending on whether a full or part-time employee. Monday – Friday 9:00 a.m. to 6:00 p.m., unless Saturday’s are worked, a half day of four (4) hours will be work on day of the week between Wednesday’s and Tuesday’s, Saturday’s hours will be 12:00 p.m. to 4:00 p.m. 


Equipment/Machinery/Tools: An employee in this position must be knowledgeable and skilled in the safe use and maintenance of the following tools:

·      Phones.

·      Copy/Scanner/Printer/Fax Machines. 

·      Pens/Highlighters/Markers (Permanent and Dry Erase). 

·      Computer (laptop, desktop etc.…).

·      All other office supplies such as but not limited to two (2) & three (3) hole punch, stapler, folder brads etc.… 


Physical Requirements: Stand and walk or sit alternatively depending on specific needs of the day. Have constant need to perform the following physical activities:

·      Bend/Stoop/Squat - Pick up litter, filing.

·      Climb Stairs - Show and inspect property.

·      Push or Pull - Inspect and show property, open and close doors. 

·      Reach Above Shoulder - Inspect property, store/retrieve supplies. 


Have constant need to perform standing and walking activities related to inspecting property and traveling between properties.

Constant need to perform the following physical activities:

·      Writing/Typing - Corporate, interoffice, resident communication.

·      Grasping/Turning - Telephone, doorknob use.

·      Finger Dexterity - Typing, operation of office equipment.


Lifting/Carrying (paperwork, deliveries, files, miscellaneous):

·      Over 25 lbs. - Rare need 

·      20 lbs. - 25 lbs. - Occasional need 

·      Less than 20 lbs. - Frequent need 

·      Under 10 lbs. - Constant need 


Vision Requirements: Constant need to complete forms, read and review reports, answer a wide variety of correspondence, view computer screen. Frequent need to see small detail. Constant need to see things clearly beyond arms reaches (inspecting property and showing property). 


Hearing Requirements: Constant need to communicate over telephone and in person with prospects, residents, vendors, and corporate and resident staff. 


Speaking Requirements: Constant need to communicate over telephone and in person with prospects, residents, vendors, and corporate and resident staff. 


Driving/Traveling Requirements: Occasional need to utilize personal transportation to inspect apartment property and surrounding neighborhood, make trips to the bank and visit the Corporate Office. Must have valid driver’s license and automobile insurance coverage. 


Working Environment: Indoors; frequently outdoors, all conditions. Occasional exposure to paint fumes, solvents, adhesives, etc. 


Reasoning Development: Moderate. Must be able to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally call for minor deviations. Need to think rationally beyond a specific set of instructions.